the LEADING SOLUTIONS PROVIDER

Our mission is to be innovative in our approaches, to provide cost-effective solutions to our clients, and to be an invaluable resource to providing the best solutions with the best professional practices in consulting services.

Clark Resources is a multi-state certified and verified MBE small diverse business.

Integrity

Clark Resources Mission:
To be innovative in our approaches, to provide cost-effective solutions to our clients, and to be an invaluable resource to providing the best professional practices in consulting services.

Excellence

Clark Resources Believes
In building strong, mutually beneficial relationships with our team, communities and clients. We are committed to sharing our successes with the people who help make it possible. We believe in communicating with our clients, understanding their needs, and thinking, enabling and supporting them in delivering the best solution.

Commitment

Clark Resources Values :
It’s people that enable others to realize their full potential. We value integrity and honesty. We value passion for our client’s organization and team. We are willing to assist on big or small challenges and see them through. We value accountability for commitments, results and quality to our clients.

Minority Owned Business Enterprise (MBE) is an American term which is defined as a business which is at least 51% owned, operate and controlled on a daily basis by one or more American citizen of an ethnic minority status. In this case Clark Resources is a 100% Minority Owned Business Enterprise.

MBE’s can be self-identified but are typically certified by a city, state or federal agency. Being a minority owned business (often referred to as a minority business enterprise, MBE, disadvantaged business enterprise, DBE, small disadvantaged business, SDB) does present some advantages in competing for contracts from government agencies or large corporations. Usually these advantages come in the form of goals established for minority owned business participation, either as a prime contractor or subcontractor. Many corporations, as well as, federal and state governments, have set goals to procure some portion of their goods and services from minority- and women-owned businesses.

Call Center Services

Clark Resources currently provides major companies professional inbound and outbound telephone services.

Clark Resources operates a fully functional, 24-hour a day Call Center/ Customer Support Center.

Our professional staff, quality training procedures, ability to expand and up to date technology allows Clark Resources to meet all of your call center/customer support needs.

Clark Resources operates a fully functional, 24-hour a day Call Center/ Customer Support Center. The call center/Customer support center performs the following functions:

  • Servicing a toll-free 800 number during after hours, weekends, and holidays
  • Scheduling of appointments
  • Arranging transportation needs
  • Surveying
  • Member/Provider services for major health care agencies
  • Generating appointments/leads for sales teams
  • Outreach to businesses’ and/or household’s to update information
  • Ability to train and implement scopes of work
  • Tracking and reporting of mandatory information required by clients
  • Data entry into multiple systems, meeting HIPPA standards
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