Our mission is to be innovative in our approaches, to provide cost-effective solutions to our clients, and to be an invaluable resource to providing the best solutions with the best professional practices in consulting services.
Clark Resources is a multi-state certified and verified MBE small diverse business
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Clark Resources Believes In
Integrity
Clark Resources Mission: To be innovative in our approaches, to provide cost-effective solutions to our clients, and to be an invaluable resource to providing the best professional practices in consulting services.
Excellence
Clark Resources Believes In building strong, mutually beneficial relationships with our team, communities and clients. We are committed to sharing our successes with the people who help make it possible. We believe in communicating with our clients, understanding their needs, and thinking, enabling and supporting them in delivering the best solution.
Commitment
Clark Resources Values : It’s people that enable others to realize their full potential. We value integrity and honesty. We value passion for our client’s organization and team. We are willing to assist on big or small challenges and see them through. We value accountability for commitments, results and quality to our clients.
A Minority Owned Business Enterprise (MBE) is an American term which is defined as a business which is at least 51% owned, operate and controlled on a daily basis by one or more American citizen of an ethnic minority status. In this case Clark Resources is a 100% Minority Owned Business Enterprise.
MBE's can be self-identified but are typically certified by a city, state or federal agency. Being a minority owned business (often referred to as a minority business enterprise, MBE, disadvantaged business enterprise, DBE, small disadvantaged business, SDB) does present some advantages in competing for contracts from government agencies or large corporations. Usually these advantages come in the form of goals established for minority owned business participation, either as a prime contractor or subcontractor. Many corporations, as well as, federal and state governments, have set goals to procure some portion of their goods and services from minority- and women-owned businesses.
Mr. Fredrick A. Clark is President and CEO of Clark Resources. Fred is an experienced and accomplished negotiator, public speaker and administrator with substantial knowledge in the area of business, marketing, diversity, and government relations. Fred is known for his ability to solve crises and simply “get things done.”
Mr. Clark graduated from Pennsylvania State University. He spent his career working in both the public and private sector, before starting Clark Resources in 2002. He has received numerous awards based on his experience, ingenuity and performance as it relates to Philanthropic Works, Government Relations and MBE/WBE Diversity Programs.
Fred has served on Four Commonwealth of Pennsylvania Gubernatorial Transition Teams. Fred has been appointed by the past three Pennsylvania Governors to serve on boards and commissions such as: the Governor’s Private Industry Council, the Governor’s Advisory Commission on African American Affairs and the Pennsylvania Governor’s Commission on Public Service. The United States Senate on African American Business and Leadership has twice named him one of top 50 African Americans in business and leadership. Fred has also held leadership roles in a number of successful, presidential and gubernatorial campaigns.
Fred is credited for playing a key role in the revitalization of Center City Harrisburg, while he was Executive Director of Center City Harrisburg. He also served as the Executive Director of the Harrisburg Downtown Improvement District Authority.
Fred is known for his philanthropic work as part of many non-profit companies; charitable events, committee’s and organizations that help raise funds for the disenfranchised communities and underserved classes throughout the nation.
Mr. Clark has led, organized and financed many African American Leadership Conferences through the State and Region. He has also sponsored an Urban Leadership Institute that assists young and up-and-coming African Americans enhance their leadership skills. Fred previously served as Vice President at Mellon Bank in the Commonwealth Region of Government Banking, a member of the Board of Education for the Harrisburg School District, President of the African American Chamber of Commerce, Chairman of the National African American Cultural Center and Acting CEO and President of the Urban League of Metropolitan Harrisburg. Fred is also a lifetime member of the National Association for the Advancement of Colored People. He has written, published, lectured, and implemented many Diversity and MBE /WBE programs for the private and public sectors.
Todd is the President, Clark Resources. He is a career leader and Management professional that has served at the highest governmental levels in both the Federal and City Governments.
Todd was previously the Deputy Chief of Staff for the City of Harrisburg where he effectively reviewed, oversaw, and directed City agencies (Public Safety, Public Works, Housing, Parks & Recreation, and Administration) under the jurisdiction of the Mayor. Todd also rose to the top enlisted ranks in his highly decorated United States Air Force career, before retiring after serving 20 years. Todd’s distinctive service to his country and the City of Harrisburg has garnered him awards and accolades from the President of the United States to the Mayor, City of Harrisburg.
While serving in the Air Force, Todd graduated with distinction from the Senior Non-Commissioned Officer’s Academy, Non-Commissioned Officer’s Academy, First Sergeant’s Academy, and received two degrees in Human Resource Management and Information Management.
Elizabeth is the Senior Vice President & Director of Human Resources at Clark Resources. Elizabeth joined Clark Resources in 2013. Elizabeth plays a key role in the enhancement and growth of the firm.
Along with her project management and research skills, Elizabeth brings a wealth of knowledge and experience from working over a decade in County and State Government.
Elizabeth was previously the 2nd Deputy to the Dauphin County Clerk of Court. Working with all departments in County Government. Most recently she held the position of Special Assistant to the CEO of the Pennsylvania Turnpike Commission. Working directly for the CEO & COO. Elizabeth has an Associate’s Degree in Paralegal studies and a Bachelors of Science in Criminal Justice Administration from University of Phoenix.
Elizabeth is active in local and state politics. She currently serves on the board of Capital Area Transit.
Christa is the Diversity Manager at Clark Resources. She joined the Clark Resources team in 2005. Due to her knowledge of diversity compliance and project management she was promoted to her current position in 2008. Christa brings superior knowledge of business operations and client development. She has worked on numerous multi-million dollar projects as the Non-Discrimination Officer/Coordinator.
Christa has an extensive background in customer service and is known for her exceptional attention-to-detail. Christa is a graduate of Central Dauphin High school.
Kira is the Chief Financial Officer at Clark Resources. She has been with Clark Resources since its inception in 2002. Kira oversees all of the company’s finances. She is responsible for everything from the budget to cash management.
Kira was previously employed with Reynolds’ Construction where she worked as an Administrative Assistant. While there she gained tremendous knowledge in business management and financials.
Kira is a graduate of Central Penn College with an Associate’s degree in Business Administration. She also served as the secretary of the Millersburg Fire Company.
Pamela is the Marketing Coordinator at Clark Resources. Pamela is a 2010 graduate of Hofstra University with a Bachelor’s Degree in Marketing and International Business. Pam is fluent in Cantonese. Pamela has held multiple internships in the importing, marketing, and promotional industry. She has an extensive background in the logistical management and staffing of promotional and outreach events in both Pennsylvania and New York City. She also has a vast knowledge of the outreach capabilities of social media. At Clark Resources, Pamela currently manages the outreach projects for a major healthcare client.
Tremayne Terry is the Senior Supervisor of the Call-Center at Clark Resources. He joined Clark Resources in 2011. Tremayne previously worked for the Harrisburg City Police Bureau. He also has an extensive background in service and administration in the healthcare and financial industries. Tremayne is a graduate of Steelton-Highspire High School and served in the United States Air Force. Tremayne also studied Public Administration at Ashford University.
Tremayne brings professionalism, enthusiasm and excellent people skills to the company. His ability to effectively obtain and communicate information makes him a valuable asset.
Tammy is the Call Center Manager for a major healthcare client. She joined the Clark Resources team in 2013. Tammy’s years of experience in the medical and correctional fields are a major asset to the company. Tammy manages the call center which is responsible for the scheduling operations of a major healthcare client.
Tammy is a LPN with over 35 years of experience, 23 years of which were spent as a nurse with the PA Department of Corrections. Tammy is a graduate of Mifflin Juniata Vo-Tech School of Nursing. She also attended Regent’s College of New York.
Lindsey Ramm is a Project Manager at Clark Resources. She was first hired in 2011 as a Call Center Representative; in 2013, she was promoted to Project Manager. She brings successful results in managing two audit contracts for the firm. Lindsey currently attends Harrisburg Area Community College.
Mariah joined the Clark Resources team in 2013 as the Operations and Analyst Coordinator. After a few months, Mariah quickly excelled and added Call Center Supervisor to her duties. Mariah attended Bloomsburg University where she majored in Business Management. While attending school she worked as a Certified Nursing Assistant and a Community Assistant. Mariah is a talented individual who brings dedication and drive to her position.
Kalief Washington is a 2007 Graduate of Harrisburg High School. Kalief joined Clark Resources in 2012. His previous background in customer service helped him to excel in his initial position as a call center representative. Kalief has been promoted several times; first to Night Call Center Supervisor, then to Call Center Supervisor. Kalief’s main responsibility is to ensure that the Call Center Representatives meet their objectives and goals.
Steve Morrison is a 1995 graduate of Harrisburg High School. After spending 4 years in the US Navy, he has worked in the insurance industry for over 12 years. Steve has held positions such as a Workers Compensation Adjuster and Commercial Claims Medical Adjuster, Customer Service Representative, Claim Processor and Provider Contract Consultant; all of them in the insurance industry.
Steve Morrison started at Clark Resources in 2010 as a Customer Service Representative. He was then promoted to a Night Trainer, then Weekend Supervisor, and now works full time as a Call Center Manager.
Clark Resources currently provides major companies professional inbound and outbound telephone services.
Clark Resources operates a fully functional, 24-hour a day Call Center/ Customer Support Center. The call center/Customer support center performs the following functions:
Servicing a toll-free 800 number during after hours, weekends, and holidays
Scheduling of appointments
Arranging transportation needs
Surveying
Member/Provider services for major health care agencies
Generating appointments/leads for sales teams
Outreach to businesses' and/or household's to update information
Ability to train and implement scopes of work
Tracking and reporting of mandatory information required by clients
Data entry into multiple systems, meeting HIPPA standards
Our professional staff, quality training procedures, ability to expand and up to date technology allows Clark Resources to meet all of your call center/customer support needs.
Government Relations
Clark Resources has a strong expertise and experience in strategic government and public affairs.
Provide complete and comprehensive strategic government and public affairs solutions
Have respected relationships with government officials, key influencers and decision makers
Work to achieve results everyone: the client, the government and the community, can take justifiable pride in
Maintain the utmost professional standards
Work hand in hand with client's to determine the most obtainable goals within the political environment
Work most effectively to avoid wasting your valuable time and money
Help navigate the confusing maze of government policy and regulations that frequently stand between businesses and their goals
Diversity & Business Development
Clark Resources believes in success through diversity. Exceptional performance is driven by exceptional people and we reach goals by having all people and ideas working together in joint motion.
Clark Resources can provide:
We deliver solid results.
Implement and manage the M/W/DBE Supplier Diversity/Inclusion Plan
M/W/DBE database infrastructure development
M/W/DBE data collection, statistical analysis and monthly reporting
M/W/DBE program eligibility analysis (M/W/DBE certification/verification and assistance.)
We deliver solid results.
Prime contractor and subcontractor dispute/complaint resolution
M/W/DBE outreach and communication
Providing contractor technical assistance
Develop and maintain certified M/W/DBE database
Conduct M/W/DBE capacity analysis as needed.
Provide on-going M/W/DBE technical assistance to construction managers
Validate M/W/DBE payments (actual vs. commitment)
Participate in pre-bid, bid-openings, contruction conferences and other related meeting and activities
Clark Resources helps build & manage partner relationships
Today's business development process is increasingly complex and competitive. Marketing and business development professionals continually take on increasing workloads and broader responsibilities. Clark Resources helps build and manage partner relationships
Clark Resources offers clients the following business development services:
Solutions that comprehensively support unique marketing, business development and client service’s needs.
Superior development process that is completed timely and thoroughly. We make sure we are as responsive as possible to our clients’ needs throughout the course of the development process.
The identification and development of potential business partners.
Ability to recognize problems and find solutions to meet client business development goals from construction management to real estate.
Help to identify and foster long-term value to grow your organization.
Help to identify, target and conduct outreach to customers in specific and/or untapped markets.
Indiana
Pennsylvania
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NMSDC
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